FAQ

General

1. What is ddata Booking?

Answer

ddata Booking is a service booking platform that connects individuals with service providers. Customers can discover services and book them based on location, date and available time slots. Services provider can regiater, list and schedule services.

2. What types of services can be booked?

Answer

ddata Booking support scheduled services across categories such as Healthcare, Beauty Care, Vehicle Care, Wellness, Repairs, Professional Services and many other service-based businesses.

3. Do I need separate registrations for different service providers?

Answer

No. Individuals can use a single ddata DigiLife App registration to discover and book services from multiple service providers. They can select the service provider, location, date, and available time slot for each booking.

4. Can I book services at different locations?

Answer

Yes. Customers can select from available service locations while making a booking.

5. How do I book a service?

Answer

Install and register ddata Digilife app, Discover the service you want to book, select the provider, choose an available date and time and complete your booking.

For Service Providers

1. Is service provider registration free?

Answer

Yes. Service provider registration on ddata Booking is free of cost.

2. Can I list multiple services?

Answer

Yes. Service providers can list multiple services under their business profile.

3. Can I add multiple locations?

Answer

Yes. Businesses operating from multiple branches or service locations can add and manage multiple locations, subject to the platform's applicable configuration.

4. Can I set different schedules for different services?

Answer

The booking system is designed to support service-specific availability and scheduling configurations.

5. How do customers find my services?

Answer

Once your services are published, customers can discover them through the ddata Booking platform based on available service information and locations.

For Individuals

1. Is there a fee for customers?

Answer

Individuals may be charged a nominal platform fee for using ddata Booking. Any applicable service charges are determined by the service provider.

2. Can I use ddata Booking through an app?

Answer

Yes. Individuals can access service booking through the ddata DigiLife App.

3. Can I manage my bookings from one account?

Answer

Yes. Your ddata DigiLife account can provide a centralized way to access and manage your service bookings.

4. Can I choose a convenient time slot?

Answer

Yes. You can select from the available time slots provided by the service provider.

5. Can I book services from different businesses?

Answer

Yes. A single registration can be used to schedule services from multiple service providers, depending on their availability on the platform.